total not updating

  • Resolved evielutions

    (@evielutions)


    1 year, 4 months ago

    If checking I want a custom design it should add $40 to the total but it doesn’t.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author meowcrew

    (@meowcrew)

    Hi there,

    As far as we see it, product isn’t added to the cart because you have another field selected as “required”, which doesn’t show up because of conditions. That’s why we assume you use outdated plugin version. Can you please check what version of the plugin is installed on your website and update it to the latest 1.2.1?

    Thanks, Meow Support

    Plugin Author meowcrew

    (@meowcrew)

    Hi there,

    Can you please let us know if you got this fixed or if you still need our assistance? Otherwise, we’d need to close the ticket.

    Thanks

    Thread Starter evielutions

    (@evielutions)

    Hi, plugin is updated. It’s not that the product isn’t added to the cart (I haven’t got that far yet). It’s the price on the actual product page isn’t updating according to selections made. It should show $95.19 here – https://snipboard.io/nlz1xq.jpg.

    For adding to the cart, yes I have the 2 fields that appear if “I HAVE MY OWN DESIGN I CREATED IN CANVA” is checked, set as required because I need those in order to process the order.

    So are you saying I can’t make those fields required in order for it to be added to the cart?

    Thread Starter evielutions

    (@evielutions)

    Hi, following up on this…

Viewing 4 replies - 1 through 4 (of 4 total)
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