Total lockout

  • I upgraded my SUSE server to a version that has php7 and find that:
    1. I cannot get the site to show anything other than a blank page and a 500 error.
    2. Therefore I can not deactivate plugins.
    3. I also can not activate phpMyAdmin since it also produces a blank page and a 500 error.
    This was running the latest version of WordPress before 5.0, using php 5.4. No problems.

    What should I do now?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Most probably your WordPress installation is not compatible with your PHP version.

    lisa

    (@contentiskey)

    can you access your files in your webhosting account?
    if yes, then you can deactivate your plugins by renaming the plugins folder.
    a chat with your webhosting support team would be helpful too if you are having trouble accessing phpmyadmin.
    do you have a recent backup copy of your database and files?

    • This reply was modified 5 years, 9 months ago by lisa.
    Thread Starter jnilles

    (@jnilles)

    Thanks, Lisa,

    The whole site is on a server 6 feet from my desk.
    “you can deactivate your plugins by renaming the plugins folder.” Good plan. I’ll try it after I’m sure the other components are together.

    Since I am also the webhosting support team I assume that my version of phpMyAdmin works only with php 5.4, hence is also allergic to php 7. I do have current backups of the database(s) and a fairly recent backup of the files, both local and online. Will a new version of phpMyAdmin recognize the databases or will I have to start over with them — I have several other databases unrelated to WordPress?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Total lockout’ is closed to new replies.