Total calculation not shown in mail

  • Resolved elmo2000

    (@elmo2000)


    7 years, 8 months ago

    Hi there,

    I’m setting up a form to make a appointment for a service. In that form user can select several service options. There’s a calculation made and shown on the formpage. But when I receive the mail , the total costs says, 0.00 while there are several options chosen.

    What to I have to do, so that I can see the total costs in the mail that I receive, so I can charge the costumer with their choices?

    Tx for any help. .

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter elmo2000

    (@elmo2000)

    Checkbox values aren’t be displayed in the mail. On the page the form is working.

    • This reply was modified 7 years, 8 months ago by elmo2000.
    Plugin Author Josh Pollock

    (@shelob9)

    @elmo2000 –

    Thanks for using Caldera Forms. I’m sorry you’re having this issue. To be honest, I don’t know what is wrong, given the information you’ve provided. What version of PHP and what version of Caldera Forms. There are known issues with calculation fields and out of date versions of PHP (5.4 or below). These should be fixed in Caldera Forms 1.5.2.1. But if you’re using PHP 5.4 or older, you really should contact your host to fix that.

    See: https://calderaforms.com/updates/caldera-forms-1-5-2-1/

    If you need help troubleshooting this, please open a support ticket at https://calderaforms.com/support and someone from our team will reply within 1 business day.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Total calculation not shown in mail’ is closed to new replies.