TOTAL CACHE: Setup Guide wizard error

Hello @nono91

I am sorry about the issue you are experiencing and I am happy to assist you with this.
Can you please completely remove W3 Total Cache and re-install and please share you website URL:
1. Purge Cache
2. Deactivate and Delete Plugin
3. Check .htaccess File (make backup)
W3TC will create many directives in .htaccess file to control the caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
Ensure that no residual entries are left over in your .htaccess file after deleting the plugin.
4. Delete wp-content files and folders
– cache folder
– w3tc-config folder
– object-cache.php (if exists)
– advanced-cache.php (if exists)
– dbcache.php (if exists)
– upgrade folder
– delete w3-total-cache folder in wp-content/plugins/ (if exists)
5. Delete Cached Files from CDN (if using CDN)
Besides deleting all the relevant files, if you use CDN then ensure to purge the cached content from your CDN. This is necessary when you enabled the minify option in W3TC settings. You should delete the minified and combined scripts and CSS files from your CDN server to avoid the site breaking on the browser.

6. Re-install W3 Total Cache.
Thanks!

Hello,

I’ve done all the requested actions and now, when I’m going to the wizard setup page, the “Test Page Cache” button has no effect.
The web site is https://www.lespialades.com

Bellow is the content from the browser web console:
jQuery.Deferred exception: w3tc_ga is not defined @https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:18:3
e@https://www.SITENAME.com/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:30005
l/</t<@https://www.SITENAME.com/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:30307
setTimeout handler*l/<@https://www.SITENAME.com/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:30516
c@https://www.SITENAME.com/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:28294
fireWith@https://www.SITENAME.com/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:29039
fire@https://www.SITENAME.com/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:29075
c@https://www.SITENAME.com/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:28294
fireWith@https://www.SITENAME.com/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:29039
ready@https://www.SITENAME.com/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:32012
B@https://www.SITENAME.com/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:31791
EventListener.handleEvent*@https://www.SITENAME.com/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:32160
@https://www.SITENAME.com/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:220
@https://www.SITENAME.com/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:225
undefined jquery.min.js:2:31560
Uncaught ReferenceError: w3tc_ga is not defined
<anonymous> https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:18
jQuery 13
setup-guide.js:18:3
Uncaught ReferenceError: w3tc_ga is not defined
w3tc_wizard_actions https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:401
<anonymous> https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/wizard.js?ver=2.0.0:113
jQuery 9
<anonymous> https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/wizard.js?ver=2.0.0:94
jQuery 13
setup-guide.js:401:3

Hello @nono91

Can you please enable the option Anonymously track usage to improve product quality in Perfofmrance>General settings>Miscellaneous, save all settings and see if the issue persists and if you still have the console errors?
Make sure that Minify is disabled for logged in users in Performance>Minify.
Also please try applying this fix (There is a pending updated for this issue to be fixed)
Thanks!

Hello,

With ” Anonymously track usage” enabled, the button is working but the “Test Page Cache” is still not working.

Result is several message ” Could not update configuration. Please reload the page to try again or click skip button to abort the setup guide.” And following errors in browser web console:

Le script à l’adresse ? https://api.w3-edge.com/v1/analytics ? a été chargé alors que son type MIME (? application/json ?) n’est pas un type MIME JavaScript valide.
admin.php
Uncaught TypeError: $container.find(…).data(…) is undefined
addResultRow https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:487
testPgcache https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:526
jQuery 7
testPgcache https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:516
w3tc_wizard_actions https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:545
jQuery 24
configPgcache https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:132
w3tc_wizard_actions https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:542
jQuery 28

e
t
setTimeout handler*l/<
c
fireWith
fire
c
fireWith
e
t
setTimeout handler*l/<
c
fireWith
fire
c
fireWith
t
l
e
t
setTimeout handler*l/<
c
fireWith
fire
c
fireWith
l
o
setup-guide.js:487:54
Uncaught TypeError: $container.find(…).data(…) is undefined
addResultRow https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:487
testPgcache https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:526
jQuery 7
testPgcache https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:516
w3tc_wizard_actions https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:551
jQuery 24
configPgcache https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:132
w3tc_wizard_actions https://www.SITENAME.com/wp-content/plugins/w3-total-cache/pub/js/setup-guide.js?ver=2.0.0:548
jQuery 6
setup-guide.js:487:54
XHRPOSThttps://www.SITENAME.com/wp-admin/admin-ajax.php[HTTP/2 503 Service Unavailable 50831ms]
XHRPOSThttps://www.SITENAME.com/wp-admin/admin-ajax.php[HTTP/2 503 Service Unavailable 50732ms]
XHRPOSThttps://www.SITENAME.com/wp-admin/admin-ajax.php[HTTP/2 503 Service Unavailable 50800ms]

Thanks in advance for your help

I have tried all the steps listed in this article, but still, have the error; Could not update configuration. Please reload the page to try again or click skip button to abort the setup guide.

It started working somewhere along the way; sorry for the post; it seems to be working now.

Just mentioning in case it helps someone like me. The solution in this post didn’t work for me. I tried to enable the cache manually instead of setup wizard and it gave me an error that fancy permalinks are disabled. I enabled the fancy permalinks and it worked!.

Hi!

Just look into php error log, in my case the php-curl was missing, after install the wizard worked very well.