Tooltips stopped working
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Hi CeiKay
I have been using your excellent plugin for over a year – to explain technical terms about plants. But it has suddenly stopped working.I don’t think I have changed anything, other than updated WordPress and the plugins. I have tried the things below, but evidently need your help to work out how to fix it.
It has stopped working on all pages and all tooltips. When inspecting the code in Chrome, I see the HTML is there, but the tooltips do not appear when hovered.
I have tried inserting a simple test reference code, as you suggested before to adtomlinson, but it too does not work: {tooltip}reference test{end-texte}This is my test{end-tooltip}
The tooltips do work again if I disable the Autoptimize setting to Optimise Java Script. I have therefore tried enabling Optimise Java Script, while excluding: wp-content/plugins/tooltip-ck/assets/tooltipck.js
but the tooltips still don’t work. Should I exclude another file?I cannot simply avoid optimizing Java Script because it seriously reduces the website performance. I also want to avoid render blocking: tooltips are only likely to be clicked some time after loading.
I notice that with Tooltips-CK activated, and Autoptimize set to Optimise Java Script, there is an error reported under Chrome Inspector Console:
jquery.min.js?ver=3.5.1:2 Uncaught TypeError: e.indexOf is not a function
at S.fn.init.S.fn.load (jquery.min.js?ver=3.5.1:2)
at (index):2
This disappears when Tooltips-CK is deactivated.I hope this helps you to identify the problem. I would be very grateful for a way of fixing this.
(I have the light version, but of course happy to pay for Pro if you can get it to work again. Site uses GeneratePress Premium, with WooCommerce free version used as a catalogue only, with YITH WooCommerce Catalog Mode’ plugin among others. As I say, it was working well before.)
Thank you in advance.
Best wishes.
SimonThe page I need help with: [log in to see the link]
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