Toolset Types killed Elementor

  • I installed Toolset Types so I could categorize my pages and apply an Elementor custom header to the category. That worked. But Elementor died. I deleted the category. I deactivated all plugins. I reactivated Elementor. Elementor still doesn’t work. I filed a support ticket with Elementor. Their plugin is throwing an error when it loads.

    Debug Error:

    SyntaxError: Unexpected identifier ‘levels’
    at [ path redacted ] /wp-includes/js/jquery/jquery.js?ver=1.12.4 – 2:2655
    2018-08-13 02:41 +00:00
    x 16 times

    And my site’s error log contains:

    PHP Fatal error: Uncaught Error: Call to a member function load_reports() on null in [ path redacted ] /wp-content/plugins/elementor/includes/tracker.php:302
    Stack trace:
    #0 [ path redacted ] /wp-content/plugins/elementor/includes/tracker.php(134): Elementor\Tracker::get_system_reports_data()
    #1 [ path redacted ] /wp-includes/class-wp-hook.php(286): Elementor\Tracker::send_tracking_data()
    #2 [ path redacted ] /wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array)
    #3 [ path redacted ] /wp-includes/plugin.php(515): WP_Hook->do_action(Array)
    #4 [ path redacted ] /wp-cron.php(126): do_action_ref_array(‘elementor/track…’, Array)
    #5 {main}
    thrown in [ path redacted ] /wp-content/plugins/elementor/includes/tracker.php on line 302

    The page I need help with: [log in to see the link]

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  • Anonymous User 14808221

    (@anonymized-14808221)

    Well, if you deactivate all Plugins and Elemtor still doesn’t work I suppose it is not due to Types.

    I would moreover need more details on what exactly those steps are you followed to break Elemebntor with Types – which by the way are fully compatible:
    https://toolset.com/forums/topic/elementor-2-0-compatibility-with-toolset/

    I would try replace the Plugins you have in the install.
    The error for me seems related to some code used by Elementor, but I have no idea about their, it’s not our plugin – even if it is compatible with Toolset, it does not mean that Types Support is familiar with the code of that plugin, or debugging it.

Viewing 1 replies (of 1 total)
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