Took Site Offline

  • Well, I clicked Update to update their plugin, and it instantly brought my site down. It screwed around with our htaccess file and created a total emergency. NOT GOOD.

    • This topic was modified 1 year, 7 months ago by timprophet.
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  • Plugin Support aporter

    (@aporter)

    Hi,

    If you need help please do open a support request, we are more than happy to help.

    There is no code in the plugin that changes the .htaccess file on plugin update.

    The only time the .htaccess file is changed is when turning on a feature that edits it (these are slowly being removed in each update and added to our PHP firewall).

    If you open a support request please provide the error messages you recieved so we can help resolve your issue.

    Best Wishes,

    Ashley

    Edit: I see you have now opened a support request will reply there

    • This reply was modified 1 year, 7 months ago by aporter.
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