• Resolved kristinubute

    (@kristinubute)


    Hi

    I’m having an issue with a few clients where too much spam coming through the form even with Recaptcha on.

    Is there another workaround?

    Do I have to use a 3rd party to fix the spam?

    Thanks

    Kristin

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @kristinubute,

    We’re sorry to hear that you’ve encountered spam issues.

    If you’re still having spam with reCAPTCHA enabled, you can consider increasing the security level of the reCAPTCHA integration on your site. 

    For v2 reCAPTCHA, you can do this by going to your reCAPTCHA account. Then in the settings of your current integration, you can adjust the Security Preference slider.

    For v3 reCAPTCHA, you can adjust the settings in your WordPress admin area by going to WPForms > Settings > reCAPTCHA. In this Score Threshold field, you can increase the score to a higher number for stricter security. 

    And if you’d prefer not to use reCAPTCHA, we have another anti-spam protection feature, hCaptcha. This is a good option if you’d prefer not to sign up for Google’s reCAPTCHA service. Within your forms, hCaptcha will display a checkbox asking users to prove they’re human (much like Google’s v2 Checkbox reCAPTCHA). We have a detailed guide for setting up hCaptcha

    Another option you might want to consider is setting up the Akismet anti-spam protection. This option will allow you to integrate Akismet which is one of the top anti-spam protection plugins on www.remarpro.com to your forms. You should be able to seamlessly set this up by following the instructions here.

    In case the issue continues, please let me know the URL to access your form. This way, I can try to provide further information about the issue.

    Hope this helps!

    Plugin Support Shawon Chowdhury

    (@shawon001)

    Hi @kristinubute,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

    Thread Starter kristinubute

    (@kristinubute)

    Thanks for your reply

    Using Google Recaptcha V2 and its on max security.

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @kristinubute,

    I’m sorry to hear about the issue using the Google reCAPTCHA v2.

    When you get a chance, please share with us:

    • Your form URL.
    • The details from?WPForms > Tools > System Info?(screenshot).

    With this, we can try to provide further information about the issue.

    Thanks!

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @kristinubute,

    We haven’t heard back from you in a few days.

    If you’d like more help with using WPForms Lite, please feel free to reach out.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Too much spam coming through form even with Recaptcha’ is closed to new replies.