5 Stars for the Support

Hey @ashish17g,

I’m really sorry to hear you’re having issues with spam accounts. From what I see in our support channels, there are no other reports for spam problems from our users. Based on this, I believe the issue may be isolated to your website.

Are you having this issue even with the reCAPTCHA feature enabled? reCAPTCHA helps combat spam, so I recommend enabling it in SliceWP. Here’s a step-by-step guide on this subject: https://slicewp.com/docs/google-recaptcha/

Also, do you have the “Auto Register Affiliates” option enabled (from SliceWP > Settings > General(tab) > General Settings(section))? If you do, then all new user accounts will also be registered as affiliates. In this case, the spam registrations can be from another source (either from your eCommerce platform, a contact form, etc), and added as affiliates in SliceWP.

Furthermore, I don’t see any support tickets opened by you about this issue. Please contact us via the contact form on our website (here: https://slicewp.com/contact/) with this problem as I’d love to help you combat these spam registrations.

Thank you and best wishes,

Mihai

Hey @ashish17g,

I’m sorry to see that you haven’t responded to my reply. I would have loved to help you solve this particular issue. If you’ve missed my reply and still need help, please let me know. I’m happy to help you out with this.

Also, for anyone having issues with spam affiliate registrations, similar to @ashish17g, I recommend the following:

1. Firstly, please enable the reCAPTCHA functionality, from SliceWP, for your affiliate specific forms (https://slicewp.com/docs/google-recaptcha/). This will block most bot spam attempts.
2. If enabling reCAPTCHA does not help, please contact us directly (https://slicewp.com/contact/) and share a few screenshots with the spam affiliate registrations that you are seeing. Based on the data from the screenshots, we can provide custom code rules to block some spam registrations.

As a reassurance to everyone, we currently don’t have any other reports of spam registrations from our users. Even so, we do take spam seriously, so if you’re having issues, please contact us and we’ll do our best to help you out.

Thank you and best wishes,

Mihai

Thanks for the Reply, I am trying the captcha way. Let me see if it works or not. Cause everyday I was getting 3-4 spam accounts which I have to delete from affiliates and from users as well.

Hey @ashish17g,

Let me know how it goes. I’d love to know to what extent reCAPTCHA helps in your particular case.

If you’re still seeing spam registrations even with reCAPTCHA, please don’t delete these accounts right away.

Instead, let them come in for 2 or 3 days and then take a few screenshots with them. Please send these screenshots to us, here: https://slicewp.com/contact/

Based on the spam data from the screenshots you send, we may be able to help you with some custom code to block certain registrations.

Thank you and best wishes,

Mihai

The Recaptcha isn’t working for spam counters. The Spam registrations are still adding up. I have sent u screenshot on the mail.