Too many redirects on subscription page

  • Resolved dromanov31

    (@dromanov31)


    1 year, 5 months ago

    Hello!

    When I’m trying to subscribe to email newsletter via Mail Poet form, I get err_too_many_redirects error on the URL {site_domain}/blog/?mailpoet_page=subscriptions&action=captcha

    Could you help to resolve this error, please?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @dromanov31 ????!

    Thank you for reaching out to MailPoet Support!

    When I’m trying to subscribe to email newsletter via Mail Poet form, I get err_too_many_redirects error on the URL {site_domain}/blog/?mailpoet_page=subscriptions&action=captcha

    Oh, I am sorry to hear about that issue, can you please review what captcha method you have set up under MailPoet > Settings > Advanced?

    Looking forward to hearing back from you!

    Thread Starter dromanov31

    (@dromanov31)

    Hello @danielinhou

    I’ve disabled captcha entirely and now the plugin works fine.

    Thanks!

    Plugin Support Dani F. a11n

    (@danielinhou)

    Hi again @dromanov31 ????,

    I will close this thread now but I would like to recommend you to try with a different captcha method. There are 3 options in MailPoet.

    And you can find out more on how to protect your other forms here: Add CAPTCHA to your Website’s Forms

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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