• Resolved jjdisruptor

    (@jjdisruptor)


    I had content control working perfectly but suddenly after an update, for all logged out users, I’m getting a too many redirects error. I’ve had to disable the plugin for now. Any ideas why it’s happening?

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  • Plugin Author Daniel Iser

    (@danieliser)

    @jjdisruptor – Hmm, the only changes recently were in the admin, not the front end processing. So really nothing has changed that should have caused that.

    The only way that could happen that I can think of is if your rules set up so that the entire site required login, but also had a custom login page assigned.

    Then a user not logged in would be redirected to the login page, but your rule explicitly said all pages, and now the login page is considered a page (using custom login pages).

    You would in that case need to exclude your login page, or the page you are redirecting to from the rules.

    But I can’t see how that was working before the updates, so I’m not sure still based on just the info we have at this time.

    Let me know.

    I am having this issue as well. I set a login rule on a specific page and its child pages, but non-subscribers and non-logged in subscribers can’t bring up the home page or any of the site. The error is “too many redirects”.

    My problem vanishes when the Content Control plugin is disabled. So it’s down to only that plugin.

    Do I need to explicitly give permission to the rest of the site to people who are not subscribers, or are subscribers but not logged in?

    Well, I did figure it out. I had to explicitly give permission to non-logged in visitors to the home page or the other three public pages. This wasn’t really intuitive. Plus, the plugin blocked the whole site until I made this adjustment.

    I expected the plugin to simply block access to the members page and child pages. Once I created a for-everyone-else rule the site worked. This has little impact on a small site like my current one, but on a larger site it would quickly become unwieldy.

    The dialog that helps one restrict access is confusing when you trying to un-restrict access. Further, it looks like I need a different rule for each public page to allow for bookmarks. Someone going to a public page other than the Home Page will either be redirected to the home page, or sent to a particular URL. Again, this will quickly become unwieldy as the site grows.

    It would be great to have a rule or check-box that anything not intended to be protected would be visible by default with no need to redirect.

Viewing 3 replies - 1 through 3 (of 3 total)
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