• Resolved myenglishimages

    (@myenglishimages)


    I get a “too many redirects” failure message on logout.

    “This page isn’t working
    coenacademy.com redirected you too many times.
    Try clearing your cookies.
    ERR_TOO_MANY_REDIRECTS”

    I have tried everything I can think of to fix this issue but nothing works. Only disabling the plugin allows me to logout normally from the site.

    I’ve tried multiple combinations and variations in the settings and have tried turning off other plugins to be sure there isn’t a conflict with another plugin.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    I have tried everything I can think of to fix this issue but nothing works. Only disabling the plugin allows me to logout normally from the site.

    Please let me know what have you tried so far so that I don’t repeat your troubleshooting steps.

    Thank you

    • This reply was modified 4 years, 8 months ago by mbrsolution.
    Thread Starter myenglishimages

    (@myenglishimages)

    Thank you for replying.

    First I tried making changes in the plugin settings under: After Logout Redirect URL. I tried leaving it blank, entering the home page, or other pages. Just in case there was some conflict, I did the same with the “After Registration Redirect URL” settings as well as Logout Member on Browser Close. No combination of these solved the issue.

    I am also using “Simple Membership After Login Redirection” “SWPM WooCommerce Addon” as well as the “Simple Google reCAPTCHA”. I have tried turning them on or off and disabling them in various combinations without effect.

    I have tried removing Google Recaptcha from within the plugin as well as deactivation of the main Google Recaptcha plugin.

    I use another plugin called “WooCommerce Login/Signup Popup Premium”. It also has settings for redirection. I have tried turning them off an on in combination with simple membership settings. That plugin works without fail when simple membership is turned off.

    I deactivated “WooCommerce Login/Signup Popup Premium” and used the login page for simple membership to login and when I tried to logout I still got the too many redirects.

    I have cleared all browser cookings and reset browsers a billion times.

    I have deleted and recreated the pages in case there was a mistake in the taxonomy.

    Following this post:
    https://www.greengeeks.com/tutorials/article/how-to-solve-the-too-many-redirects-error-in-wordpress/

    I tried changing the www part of the addresses and without.

    I have tried altering the wp-config.php with the following.
    define(‘WP_HOME’,’https://ggexample.com’);

    define(‘WP_SITEURL’,’https://ggexample.com’);

    I have done all of these things in various combinations repeatedly.

    The only thing that has solved the problem is turning off the simple membership plugin.

    Honestly, I’m very tired, and very frustrated.

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, try the following. Disable all plugins except ours, then carry out a test? Let me know what happens.

    If the above does not help, do the following. Keep all of your plugins deactivated except ours, then try one of WordPress default themes like Twenty Nineteen. Then carry out a test.

    Who is your host? What type of server is your site hosted in?

    I also see the following error message on your homepage using Google Chromes Developer Tools?

    /wp-content/plugins/jetpack/https:/stats.wp.com/s-202026.js:1 Failed to load resource: the server responded with a status of 404 ()

    Kind regards

    Thread Starter myenglishimages

    (@myenglishimages)

    Thank you.

    I turned off all the plugins but yours and switched theme to 2019. I was able to login and logout without issue.

    I’m going to try turning the necessary plugins for the site back on one at a time to find where the conflict is.

    I have no idea what this means.
    “/wp-content/plugins/jetpack/https:/stats.wp.com/s-202026.js:1 Failed to load resource: the server responded with a status of 404 ()”

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    I turned off all the plugins but yours and switched theme to 2019. I was able to login and logout without issue.

    That is good news, now all you have to do is find out which plugin or maybe your theme is causing the redirection issue in your site.

    I’m going to try turning the necessary plugins for the site back on one at a time to find where the conflict is.

    Good idea.

    I have no idea what this means.
    “/wp-content/plugins/jetpack/https:/stats.wp.com/s-202026.js:1 Failed to load resource: the server responded with a status of 404 ()”

    The above error comes from the Jetpack plugin. So, you either have this plugin running in your site at present or you installed it in the past and deleted the plugin.

    Kind regards

    Thread Starter myenglishimages

    (@myenglishimages)

    I think I’ve figured out what’s causing the problem.

    I use a plugin called LearnPress for course management and delivery. It was the core of the whole site when I started making this. I’ve turned on almost every one of the other plugins and only have a problem when I turn that one on.

    I’ll have to open a ticket with them or something.

    Thanks for your guidance.

    Plugin Support mbrsolution

    (@mbrsolution)

    You are most welcome ??

    I guess the issue is not with our plugin. You can close this thread if you don’t need any more help.

    Kin dregards

    Thread Starter myenglishimages

    (@myenglishimages)

    I fixed the problem.

    I could seriously cry it was so simple. No joke, I have been incredibly stressed out trying to fix this. Just in case other people have this issue here’s what happened.

    LearnPress has a setting for where to redirect users when they logout. When left blank, my problem was solved.

    Thank you again for all your help.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Too Many Redirects’ is closed to new replies.