Too many problems to be of use

Hello at CleanTalk,

I have not been happy with your plugin. I had problems using it, it’s obtrusive behavior with interfering with email addresses was very annoying. Plus the utterly puzzling message at the start of calling up a URL: ?wait, while this site is being checked for malicious content? or whatever. It drove people away from the site, giving it a feel of having been hacked instead of the opposite: a paid-for service that should ensure everything is kosher. Cleantalk’s support reply was usually: you could deactivate feature X. Well, why would I pay for dysfunctional features that keep my clients’ clients away from visiting their site? The opposite of what I was promised.

A pity, but it was an utter waste of nerves, time, and money. You know, when I pay for a service like that I do NOT want to file error reports to support on www.remarpro.com to help you iron out kinks in your software. You should pay clients for testing your software, not vice versa.

Totally disappointedly yours

Olaf Mueller