Hi,
Thank you for reaching out to us and for sharing your feedback.
We truly appreciate your support and value your input regarding our plugin. We understand your concerns and would like to address them as best we can. We have already responded to your inquiries through the tickets.
First and foremost, we apologize if there have been any misunderstandings regarding the features and functionalities of our plugin. Our aim is always to provide a seamless and satisfying experience for all our users.
Regarding the specific features you mentioned, we have carefully reviewed our system and confirmed that they are indeed working as intended for the majority of our clients, including the Stripe payment function on mobile devices. However, we understand that every user’s experience can vary, and we are committed to addressing any issues or bugs promptly.
We also appreciate your feedback regarding the email notifications and ticket information display. the email notifications are functioning as intended.
Your satisfaction is our top priority, and we sincerely apologize for any inconvenience you may have experienced. We would be more than happy to assist you further and address any additional concerns you may have.
We kindly ask for your understanding and support in reconsidering your rating. Your feedback is invaluable to us, and we would be grateful for the opportunity to make things right.
Thank you for choosing our products, and we look forward to serving you better in the future.
Regards
