Too buggy and unreliable

  • Great product if it worked reliably. When it does work, it is a wonderful tool. I signed up early for this software with a lifetime licence and have persevered with it on and off for several years.

    Extremely buggy, and it seems that whenever we give it another chance it stops working and causes immense frustration for our clients and us. Simply hasn’t lived up to the hype and expectation.

    Perhaps it works well in a very controlled environment with specific themes and plugins, but from our experience it’s been an epic failure.

    Give it one star because the support try their best.

Viewing 1 replies (of 1 total)
  • Plugin Contributor Pratap Dungrani

    (@pratapdungrani)

    Hi Aaron,

    Thank you for taking the time to leave a review and for your candid feedback. We truly value our users and are committed to improving your experience.

    I’m sorry to hear about the difficulties you’ve encountered. We understand how frustrating it can be when things don’t work as expected. Let me address the issues you’ve have reported to our support channel:

    1. Task popup not loading: There is a caching issue on your site. We recommend reaching out to your hosting support to ensure there are no caching mechanisms that is interfering. Once the cache issue is fixed, we will be able to add the changes needed to support your theme.
    2. Task not loading: This can happen due to changes in page structure. I’ve shared detailed steps with you over the support channel on how to remap tasks. Please feel free to reach out if you need any further assistance with this process.

    Regarding your comment about the plugin working only in a controlled environment with specific themes and plugins, I want to clarify that our plugin is designed to be flexible and compatible with a wide range of environments. The primary issue here seems to be related to caching on your site, which can affect the plugin’s functionality. Ensuring there are no caching mechanisms interfering with the plugin could significantly improve its performance.

    We appreciate your patience and understanding. We’re constantly working to improve the plugin and make it more reliable. Your feedback helps us to address these issues and provide better support.

    Thank you for acknowledging our support efforts. We’re dedicated to making this right and ensuring the plugin meets your expectations. If you have any further concerns or need additional help, please don’t hesitate to reach out directly.

    Best regards,

Viewing 1 replies (of 1 total)
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