Token expired & auto renew issues

  • I already reported this before, 2 months ago. You replied there that you are working to fix this with the personal account and that I should use the business account. I replied again that I already use a business account but I heard nothing back from you.

    I do a monthly check to see if the Instagram Feed still works.
    – The feed was scheduled to auto renew on 1 may.
    – Today is 2 june.
    – The feed on the front end says
    Error validating access token: Session has expired on Wednesday, 01-Jun-22
    – The account in the backend says: expires 2022-07-02 (Autorenew).

    How can it be that the backed thinks the feed is working with an auto renew on 2 june while it’s already expired on the backend?

    I use your plugin on 3 sites and this issue occurs on each site. I believe there is something wrong with your autorenewal system.

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