Token Error

  • Resolved codedaddy

    (@codedaddy)


    7 years, 4 months ago

    Same issue as another post here… End users are randomly getting Token errors upon form submission. Some forms go through, other submissions are met with a Token error. I debugged the form a number of times on my end and it went through, the logs also shows everything went through fine. It’s hard for me to debug when I’m not getting the error. The website in question has been up for a few years with zero issues up until recent Caldera build updates. Also, bizarre events happening on other sites such as auto responder not sending auto responses, email recipients not receiving emails… thing is Caldera has been running smoothly up until recently. Don’t know what you guys are doing over there but IMO there something definitely wrong with the recent builds.

    Some additional info… sites are all up to date, these issues are happening with or without cache on (I read your docs). Sites plugins are all unique to the sites… Issues are also occurring with sites on different templates and different servers.

    Please advise…

Viewing 1 replies (of 1 total)
  • Plugin Contributor christiechirinos

    (@christiechirinos)

    Hi codedaddy,

    Thanks for using Caldera Forms. I’m really sorry to hear you’ve been experiencing problems with recent Caldera Forms updates, and I’d love to find out more about your configuration so that we can prevent these issues from happening in the future. Just so you know, do not offer support for Caldera Forms via this board. You might get help from the power users on here, but the channel to get support from us directly we ask that you purchase Caldera Forms Pro. This model is how we are able to give away such a powerful product for free, but also have a continued business that updates and improves it every day.

    You can browse plans at https://calderaforms.com/pro/. Once you have Caldera Forms Pro, you can request support at https://calderaforms.com/support/.
    Sorry about the hassle, and thanks for understanding that this is separate channel allows us to ensure that we are able to continue to develop great products for you.

Viewing 1 replies (of 1 total)
  • The topic ‘Token Error’ is closed to new replies.