Token don’t work

  • Resolved markzoi

    (@markzoi)


    9 months, 3 weeks ago

    We are tring to link with token but the plugin seems stuck as we delete and re install it it turn out the info account are still present but are not working … maybe some tips to clean off all old data and install the token version thanks

    The page I need help with: [log in to see the link]

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  • Plugin Support Hendra Setiawan

    (@hendcorp)

    Hi @markzoi

    You can clean up the connections by deleting the connected Instagram account from your website entirely. To do this, navigate to?Settings > Accounts, then click Delete on the Instagram account that you want to remove.

    For visual guidance, you can refer to this screenshot.

    Please keep in mind that deleting your Instagram account won’t delete your feeds.

    Once you delete your account, your feed will say “Feed has no sources.” It’s missing the source, but all of your feed’s configuration is still there. After deleting the account, you can try to connect it again from scratch.

    Depending on the type of account, you can follow this documentation:

    I hope it helps. Please let me know how that goes.

    Thread Starter markzoi

    (@markzoi)

    thank you it did work!

    Plugin Support Hendra Setiawan

    (@hendcorp)

    Hi @markzoi

    That’s great! I’m glad to know that we were able to help. Feel free to reach out if you need any other assistance.

    P.S:?If you have a moment, would you consider?leaving us a review? It only takes a minute, but it means the world to us.

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