Token appears to expire, plugin stops working??

  • Hi: We have noticed that the plugin stops working after awhile (no real time frame, just all of a sudden stops working). We have to go and log back into Instagram and get a new Token in order to get it working again. Is there any type of expiration time, or any reason why this might happen (updating the plugin??)?

    Thanks so much for the help!

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  • Hi masselyn

    We’ve received mixed reports of the frequency of the expiration of Instagram Access Tokens. Most tokens very rarely expire and never need to be renewed, but a few users have reported their token expiring every few days. All that Instagram’s documentation says is “Access tokens may expire at any time in the future.”.

    If your token continually expires every few days then a potential solution is to create a brand new Instagram account for the sole purpose of obtaining an Access Token. For most accounts it seems that tokens don’t expire very frequently and so this may solve the problem for you. Simply create a new Instagram account and then log in via the plugin’s Settings page in WordPress.

    Thanks
    A

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