• Resolved slipperyman

    (@slipperyman)


    Hi, How can I set the saleable status of an event on a case by case basis?
    This is my point… When we publish a free event, is a little intimidating for some customers to go thru the woocommerce checkout process and all the Info requested(keep in mind is a free online event)…
    And in our experience , we see more abandonment, than when they can register and that’s it…
    We also sell paid events so we can’t disable woocomerce integration…
    So… How can we handle it?
    THanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter slipperyman

    (@slipperyman)

    Let me add this…. When I register to an event, It ask me Name and email…. and after this it takes me to checkout, where I have to write it all again…

    Plugin Contributor Reza Khan

    (@rezakhan995)

    Hi @slipperyman
    Thanks for your query. Currently we have general settings to make all the events purchasable / non-purchasable. There’s no option to apply this settings on specific events. This settings will be applied on all events.

    We’re using only Woocommerce for event registration, so customers have to pass through Woocommerce checkout. If you don’t want your customers to put their details twice ( once while adding event to cart, again while Woocommerce checkout ), then you can turn off attendee registration from Eventin Settings. Due to attendee registration, customers are required to put their information while adding event to cart. Hope you understand.

    We have plan to integrate RSVP registration along with Woocommerce registration. But it will take time as we’re following a feature list. Hope you understand.

    Regards

    • This reply was modified 3 years, 6 months ago by Reza Khan.
    Plugin Contributor Reza Khan

    (@rezakhan995)

    Hi @slipperyman
    Hope our answers satisfied your queries. As we’re not getting any response from you, we’re marking this thread as solved. Please feel free to open a new thread if you have any other query.

    Regards

    Hi – Enable attendee registration – doesn’t this disable tickets too?

    I’ve disabled this option to resolve another problem but now users do not get tickets and we need to use the woo order refs and need another plugin to export the orders as a list…

    Edit to add – With covid around, I see a lot of “events” that are free but need registration. I’d vote to bump anything you’re working on to make “free” events easier to register for ??

    • This reply was modified 3 years, 4 months ago by 352digital.
    Plugin Contributor Reza Khan

    (@rezakhan995)

    Hi @352digital
    If you disable attendee registration, the unique ticket feature will also be disabled. To enable the attendee ticket feature, you need to enable attendee registration. Hope you understand.

    For free event registration, we have plan to provide some easier solutions. But it will take time as we’re following a roadmap. Please stay with us. If you have any other issues then you can open a support ticket at our support center. Thanks for your time.
    Regards

    Thanks for the info.

    In the meantime, to make the checkout more straightforward for free items i have put this in a plugin to remove the payment methods on checkout and show a button saying “Place Order” instead.

    /** when cart total is zero don't show payment options **/
    add_filter( 'woocommerce_cart_needs_payment', 'filter_cart_needs_payment_callback', 100, 2 );
    function filter_cart_needs_payment_callback( $needs_payment, $cart ) {
        return $cart->subtotal > 0 ? $needs_payment : false;
    }
    • This reply was modified 3 years, 4 months ago by 352digital.
    Plugin Support A Zaman Sagor

    (@azamansagor)

    Hi @352digital,
    I hope your issues are resolved now. Let us know if you need any further assistance.

    Regards

Viewing 7 replies - 1 through 7 (of 7 total)
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