TMT Reset Password Link always say invalid key

  • Resolved angelabelen

    (@angelabelen)


    1 year, 1 month ago

    Hello, When we try to click reset password link from email it always gives an invalid key. Even when I tried clearing cache, it still showing that the key is invalid. How to fix this?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Jeff Farthing

    (@jfarthing84)

    This is usually due to your hosting provider utilizing server-side caching. Kindly ask them to exclude TML’s paths from the cache, which by default are:

    /login
    /logout
    /register
    /lostpassword
    /resetpass
    /dashboard
    /profile (If using Profiles extension)
    /activate (If using Moderation extension)
    /2fa (If using 2FA extension)

Viewing 1 replies (of 1 total)
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