TML Reset Password Link always say invalid key

  • vrajeshfafdiya

    (@vrajeshfafdiya)


    4 months ago

    Hello, When we try to click reset password link from email it sometimes gives an invalid key. Even when I tried clearing cache, it still showing that the key is invalid. How to fix this?

    I also did this steps with my site. but still facing this issue.

    This is usually due to your hosting provider utilizing server-side caching. Kindly ask them to exclude TML’s paths from the cache, which by default are:

    /login
    /logout
    /register
    /lostpassword
    /resetpass
    /dashboard
    /profile (If using Profiles extension)
    /activate (If using Moderation extension)
    /2fa (If using 2FA extension)

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeff Farthing

    (@jfarthing84)

    Have you checked the response headers from these pages to ensure they are actually being excluded from the cache?

    Thread Starter vrajeshfafdiya

    (@vrajeshfafdiya)

    Yes I checked the response headers and found that page is not fetched from the cache.

    Plugin Author Jeff Farthing

    (@jfarthing84)

    My only other thought is another plugin is somehow interfering. I’d suggest testing with all other non-TML plugins disabled. Does it work then?

Viewing 3 replies - 1 through 3 (of 3 total)
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