• Resolved hipoglucido

    (@hipoglucido)


    Hello everyone,

    On my website (Genesis Framework / Woocommerce / Studiopress theme) the titles and descriptions of products in the store have stopped showing (when they always did).

    What can be the motive?

    How can I show them again?

    Is it caused by a fatal error that I have in my Status?

    fatal-errors-2018-08-10-a10204feae9039cc93504cf7eea895e7.log

    2018-08-10T18: 21: 14 + 00: 00 CRITICAL Out of memory (allocated 40894464) (tried to allocate 72 bytes)

    2018-08-10T18: 21: 19 + 00: 00 CRITICAL Out of memory (allocated 48496640) (tried to allocate 786432 bytes)

    Greetings,
    Thank you,

    Borja

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @hipoglucido

    Does this issue happen after switching back to a default theme like Twenty Seventeen and disabling all plugins except for WooCommerce?

    Thread Starter hipoglucido

    (@hipoglucido)

    I will try it,

    Keep in contact,

    Thanks a lot for support,

    A hug,

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @hipoglucido

    We haven’t heard from you in a while so we’ll mark this thread as resolved. Feel free to open a new one if you have any questions along the way.

Viewing 3 replies - 1 through 3 (of 3 total)
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