tips disappear upon payment retry

  • Resolved j007w

    (@j007w)


    3 years, 7 months ago

    Hi,

    I found out that if a customer’s credit card is declined, then the customer tries to checkout again with another credit card or updated info, the tip that was selected completely disappears. The completed order does not have the tip included at all.

    What can I do to fix this

    Thanks in advance!

    Joseph

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