• Resolved clairou86

    (@clairou86)


    Hi,
    TinyMCE toolbar has not been showing for a few hours.
    I tried uninstall/install the plugin, that did not solve the problem.
    I also tried desactivating the others plugins, and it is the same. Although I just installed WP Rocket just before I realised Tiny MCE did not show.
    I installed WordPress again, same problem.

    This is what I observe when looking for JS errors :

    Uncaught ReferenceError: tinymce is not defined
    at post-new.php:5926

    Uncaught ReferenceError: tinyMCE is not defined
    at wp-langs-en.js?ver=4960-20190918-tadv-5210:235
    at wp-langs-en.js?ver=4960-20190918-tadv-5210:519

    Uncaught ReferenceError: tinymce is not defined
    at Object.load_ext (post-new.php:5920)
    at post-new.php:5931

    There are other JS issues, but I can’t say if there are correlated with TinyMCE.
    Everything is well activated in my WP options (old editor activated, plugins and options of old editor activated in TinyMCE dashbord).

    Also, my server was using PHP7, and I turned it to PHP7.3. Can it be an issue?

    Thank you very much for you help!
    Claire

    • This topic was modified 4 years, 9 months ago by clairou86.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Andrew Ozz

    (@azaozz)

    Hmm, Uncaught ReferenceError: tinymce is not defined means the browser cannot load some of the js files… Do you see any 404s in the browser tools? What happens when you try to load the wp-includes/js/tinymce/wp-tinymce.js file directly in the browser?

    There is a small chance this could be related to switching to PHP 7.3 if you cannot load the tinymce.js file directly in the browser.

    • This reply was modified 4 years, 8 months ago by Andrew Ozz.
    Plugin Author Andrew Ozz

    (@azaozz)

    Assuming this was resolved long ago.

    I have totally same trouble above with internal server error 500. Do you think is the cause PHP version? mine is 7.2.

Viewing 3 replies - 1 through 3 (of 3 total)
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