Tinymce load error with upgrade to 5

  • After I updated to v5 I lost the tinymce controls across all plugins (visual editor widget in site origin; classic editor; modern tribe calendar events.)
    I followed the javascript debugging instructions, and when script debugging is true – the error goes away.
    Tried HealthCheck and does not seem to be the theme or a specific plugin
    any suggestions? thanks Katherine

    in chrome console – error messages are
    2post-new.php?post_type=tribe_events:4258 GET https://biwomensclub.org/wp-includes/js/tinymce/wp-tinymce.php?ver=4800-20180716 net::ERR_ABORTED 404
    post-new.php?post_type=tribe_events:4260 Uncaught ReferenceError: tinymce is not defined
    at post-new.php?post_type=tribe_events:4260

    and in widget editor
    JQMIGRATE: Migrate is installed, version 1.4.1
    wp-tinymce.php:1 Failed to load resource: the server responded with a status of 404 ()
    plugin.min.js?ver=4800-20180716:1 Uncaught ReferenceError: tinymce is not defined
    at plugin.min.js?ver=4800-20180716:1
    at plugin.min.js?ver=4800-20180716:1
    VM246 post-new.php:3877 Uncaught ReferenceError: tinymce is not defined
    at VM246 post-new.php:3877
    12editor.min.js?ver=5.0.3:1 Uncaught TypeError: Cannot read property ‘translate’ of undefined
    at Object.b.editor.initialize (editor.min.js?ver=5.0.3:1)
    at tinymce-field.min.js?ver=1.14.1:1

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Samuel Wood (Otto)

    (@otto42)

    www.remarpro.com Admin

    Clear your caches. Really. Any caches you have in the WordPress instance, and all browser caches.

    Every time there is some kind of change to the files, we get many of these posts. You have some kind of cache being super-picky and serving you old files. *Always clear caches*. Clear them twice. Reboot in between. Something is caching hard for you, and until you get the real actual new files, it won’t fix itself.

    The answer you are most likely to respond with is “I cleared all caches and nothing changed”, but the response to that is “you didn’t clear all caches because you still have the problem”. Just saving you some time here. Caching is your problem.

    Also, this:

    wp-tinymce.php:1 Failed to load resource: the server responded with a status of 404 ()

    That suggests that your file permissions or htaccess rules might be broken as well. Check the file permissions and the htaccess for anything unusual.

    Thread Starter morganikat

    (@morganikat)

    I did that all again and didn’t work. I asked host GreenGeeks to double check any server caches I wasn’t seeing, there are none.
    But their support found this in case anyone else is running into this:

    add to wp-config

    define(‘CONCATENATE_SCRIPTS’, false);

    Source: https://stackoverflow.com/questions/14352407/jquery-error-tinymce-is-not-defined-on-wordpress-admin-panel

    fixed it immediately, TinyMCE is showing up in all the editor screens again.

    Moderator Samuel Wood (Otto)

    (@otto42)

    www.remarpro.com Admin

    Defining the CONCATENATE_SCRIPTS debug to false will cause it to not send the concatenated scripts, which is effectively telling you that the problem is in your browser cache.

    You didn’t clear your browser cache, so it was using old scripts. Thus, the errors.

    datalens

    (@datalens)

    Samuel, just to clarify your response to the OP, clearing the cache includes:
    1) clearing your browser cache (e.g. Chrome)
    2) clearing your WordPress environment cache (e.g. using a plug-in like WP Super Cache to delete server files, etc.)

    I am using this thread to troubleshoot the same issue, using two different laptops/browsers. You double-downed on the cache clearing, so I want to make sure I am not missing something.

Viewing 4 replies - 1 through 4 (of 4 total)
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