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  • Hi @patrick505!

    I checked your site and I think this issue could be related to a conflict between WooCommerce and your theme or another plugin.

    To be sure of this, please perform a conflict test by temporarily switching your theme back to Storefront, disabling all plugins except WooCommerce, and then check again if the button displays correctly. If that solves it, then re-enable all plugins one-by-one, until you find the one creating the conflict.

    If you cannot perform a conflict test on your live site, we recommend creating a staging site using the WP Staging plugin.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Let us know how that goes for you!

    Thread Starter patrick505

    (@patrick505)

    I checked the site on a live preview with the twenty twenty and storefront themes and the button appears normally. Is that enough to tell me that the theme is the issue or should I continue the conflict test? Thanks for the help

    • This reply was modified 3 years ago by patrick505.

    Yes! That is enough to acknowledge that your current theme, Westview by BoldGrid, is the culprit of the issue.

    In this case, we suggest you contact their support team for further assistance on this.

    You can contact them here: https://www.boldgrid.com/support/

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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