Timezone not showing correctly

  • Resolved byronkeet

    (@byronkeet)


    1 year, 11 months ago

    I have an issue with the new update to the plugin that I cannot display the time in the specific timezone, it only shows in local time zone.
    For example, I set the event to be at 20 March 7:00pm – 8:30pm New York time.

    Note the timezone of the website is also set to New York.

    However, whenever I view the event, with the timezone on or off, it always shows in local time. As I am currently in South Africa, it either shows March 21, 2023 @ 1:00am – 2:30am OR March 21, 2021 @ 1:00am – 2:30am EDT

    If i have it set NOT to show the timezone, then I would expect it to show in my local time zone as it does in the first case, however, if I set it to SHOW the timezone I expect it to be displayed as March 21, 2021 @ 7:00pm – 8:30pm EDT. Note that what it is currently showing is COMPLETELY wrong March 21, 2021 @ 1:00am – 2:30am EDT.

    I have clicked the button to update the timezone settings but there is nothing else I can do to change these options. Please advise.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darian

    (@d0153)

    Hi @byronkeet

    Thanks for reaching out.

    Could you navigate to Events → Settings → Display, and from Time zone mode option, please select Use site-wide time zone everywhere, and check if that makes a difference?

    If that doesn’t help, could you provide the version of the following? This will help me understand how your system is set up.

    • PHP
    • WordPress
    • The Events Calendar
    • Theme
    Plugin Support Darian

    (@d0153)

    Hi @byronkeet

    This thread has been inactive for a while, so we’ll go ahead and mark it Resolved. Please open a new thread if any other questions arise, and we’d be happy to help.

Viewing 2 replies - 1 through 2 (of 2 total)
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