Timer size doesn’t change

  • Resolved Charlie

    (@charliemariephoto)


    4 years, 4 months ago

    Hi, no matter how many times I clear my sites cache, minify cache or browser cache, the timer doesn’t update to the appearance settings I’ve set in the hurry timer campaign.

    How come it won’t change?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hi @charliemariephoto

    Can you try to re-save the campaign?

    Best,
    Nabil

    Thread Starter Charlie

    (@charliemariephoto)

    Hi,

    Yeah I’ve tried that as well, nothing changes?

    Thanks
    Charlie

    Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hi @charliemariephoto

    Thank you for confirming.

    It seems like the CSS updates don’t load properly. Please get in touch at support[at]hurrytimer.com for further support.

    Best,
    Nabil

    Thread Starter Charlie

    (@charliemariephoto)

    To be honest it’s looking like i have a caching issue on the site with my host that we’re looking into so I think that may be causing it! I’ll get back in touch if the issue persists once we’ve resolved this issue.

    Thanks!

    Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Thanks for the follow-up. I’m marking this thread as resolved for now. If the problem persists, feel free to reply or start a new ticket.

    Best,
    Nabil

Viewing 5 replies - 1 through 5 (of 5 total)
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