Timer issue when updating

  • Resolved Navarro

    (@navarradas)


    7 years, 1 month ago

    When changing the quantity, if a second (or third or more) change (second click in the arrow for example) is done within next 1-2 seconds the cart doesn’t update. Instead WooCommerce takes the control, the button to update the cart is enabled again and if it is clicked ajax functionality is lost until page is reload. Furthermore, the quantity is not actually added to the cart what’s shown when reloading the page.

Viewing 8 replies - 1 through 8 (of 8 total)

  • We are experiencing the same issue, the ajax update functionality works at first when incrementing the cart, however it eventually stops working. We have disabled the plugin until there is a fix available.

    Plugin Author moiseh

    (@moiseh)

    Hi,
    What theme you’re using?

    I asking because it’s not happening here using default wordpress themes, when i click to increment all the cart and update button is locked until get response so i need more details about your environment. If you can send the link of the online store is good also.

    Thread Starter Navarro

    (@navarradas)

    In my case it’s Marketica, but the issue is not exactly the one you say but: when I click to increment all the cart and update button are also locked until get response, but if I click again immediately after (within 1-2 seconds) then is when the plugin stops working.
    It will be actually something common if users want to add several units and use the buttons instead of the text box.

    • This reply was modified 7 years, 1 month ago by Navarro.

    The theme we use is : https://themeforest.net/item/quark-single-product-ecommerce-theme/14147485

    Plugin Author moiseh

    (@moiseh)

    Ok thanks for all the help i tried my best to make it less “buggy” in new version 1.2.4

    I can confirm.

    After first change of quantity, it does not matter how many times you will change the quantity (with buttons or manual input), after browser refresh it’s back to value that input got after first refresh.

    But after refreshing and inspecting qty input field element, it seems that it shows old value in dom, but visually it doesn’t change.
    (for example, I increment qty from 10 to 11, then to 14 -> refresh browser tab, qty input value is 14, but shows 11).

    Might be something to do with cart fragments saving, but that’s just my guess.

    Thread Starter Navarro

    (@navarradas)

    Hi,

    Issue @michaelrdx and had is solved, although I’ve seen a glitch sometimes that I’m not able to reproduce: once in a while it get stuck and the button changes to “Updating…” but it’s not disabled and the update doesn’t happen. I’ll keep checking it.

    Then @vlaskiz issue es different one, but maybe the glitch I mention is related to it. Indeed there is some problem with the number after update and the real value. It’s not to exactly to the previous value, it actually changes sometimes and it also depends if you change more than one product every time. A bit random, I’ll try to find out a patter if get the time.

    Regards.

    P.S.: Same issue in your new plugin.

    Plugin Author moiseh

    (@moiseh)

    Hello guys,

    In consideration of this issues that new update was causing, i decided to make new configuration on WooCommerce Better Usability plugin to user choose the old or new way to refresh the cart prices.

    I hope that will improve this problem.
    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
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