Timepicker field problem in iPad

  • Resolved eugene212

    (@eugene212)


    4 years, 1 month ago

    I have tested the date/time picker field on different devices/browsers/OSes to make sure that our clients can use forms using any common device.

    Mostly it is working fine, but for some reason rendering on iPad makes impossible to enter time and difficult to choose date:
    – on clicking: the timefield becomes briefly visible and then disappears
    – on clicking: the date field becomes visible and then changes to ‘transparent’ rendering making it visually difficult

    Note: anomaly was observed on iPad with iPadOS 14.0.1 on both Safari and Firefox browsers

    Please advise!

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @eugene212,

    Thank you for the info.
    Regarding your query, we did a test from our side on the iPad on the mentioned version but we did not encounter any such error. It was working fine on our case.

    Maybe you can provide me the URL of the page where you have used it and we will try to open that URL on our end on the iPad and check if your site, in particular, has an issue at this point.

    Let me know and I will get back to you.
    Regards!

    Thread Starter eugene212

    (@eugene212)

    Hi @sharmadpk03

    I have added a special (simplified form) page where I can still observe the issue:

    https://nuramed.ru/everest

    Note: when I tried it on the different almost empty stage site, I did not see the issue.

    Please let me know if/when there is some information and I can remove this special page from the site.

    Regards,

    Hi @eugene212,

    Sorry for the delayed response. I just visited the page but I can see that the page has been removed. I assume that it’s working for you.

    Let me know if you still get the same issue and I will get back to you.
    Regards!

    Thread Starter eugene212

    (@eugene212)

    Hi @sharmadpk03

    I liked Everest, but certain things did not work for me and I needed to progress with my production site, so eventually I have switched to a different plugin (and removed the special page with Everest).

    Regards,

    Hi @eugene212,

    Sorry, that the plugin did not meet your requirement. Your feedback has been recorded and we will act upon it in future updates.
    Feel free to get back to us if you wish to use the plugin again. ??

    Regards!

Viewing 5 replies - 1 through 5 (of 5 total)
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