• Resolved vinvin27

    (@vinvin27)


    Hello there,

    We have encountered some troubles when using zendesk request form.

    When people uploaded files, we are getting a timeout with function wp_remote_post
    default is 5 seconds.

    Increase this value please ??
    Also, we didn’t get any error because :

    HP Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in /wp-content/plugins/zendesk-request-form/zendesk-request-form.php:743

    Merci ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author pipdig

    (@pipdig)

    Hi @vinvin27, this has been fixed in today’s update. Let me know if it’s working for you after updating to v2.9.4 ??

    Thread Starter vinvin27

    (@vinvin27)

    Hey thanks you.

    Did you increase the wp request time out or just catching the error ?

    Plugin Author pipdig

    (@pipdig)

    Yes the timeout was increased as part of this update. Let me know if it is working ok for you.

Viewing 3 replies - 1 through 3 (of 3 total)
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