Timeout after update

  • Resolved Dan Miller Coding

    (@danmillercoding)


    3 years ago

    After I’ve updated the plugin to latest version the website no longer works.
    It’s caused by the WooCommerce plugin.
    Tried reverting to older version, still doesn’t work.

    Here is the SQL query that timesout:
    SELECT note_id FROM wp_wc_admin_notes WHERE name = ‘wayflyer_q3_2021’ ORDER BY note_id ASC

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi Dan!

    Could you please share a copy of your site’s System Status?

    You can find it via WooCommerce > Status. Select the Get system report button and then click Copy for support. Once you’ve done that, paste it here in your response.

    Thank you!`

    MayKato

    (@maykato)

    Hi @danmillercoding

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Thread Starter Dan Miller Coding

    (@danmillercoding)

    Hi, yes, basically since the website was dead due to WooCommerce it was impossible to get a System Report.
    The solution was to restart the database server.
    I assume that during the update something went wrong with the admin notifications table, as it was unaccessible in any way possible.

    Abiola Ogodo

    (@oaoyadeyi)

    Glad to hear it – thanks for letting us know!

    If you have any further questions, I recommend creating a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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