Timeout after 5 minutes

So after letting it go, it restarted after 5 minutes, then hung again for about 5 minutes. Then it ran for 5 minutes and has been stuck for ~35 in the backup_merge process. ??

Hello,

Please go to WPvivid plugin settings tab page and set up the configurations below:

General settings:

1. Uncheck the option of ‘Merge all the backup files into single package when a backup completes’

Advanced settings:

1. Database access method: PDO?

2. Compression method: PCLzip

3. Compress files every: 100 MB

4. Exclude the files which are larger than: 200MB

5. PHP script execution timeout for backup: 300 seconds

6. PHP memory limit for a backup task: 512 or 1024 MB

7. The number of files compressed to the backup zip each time: 300

8. Split a sql file every this size: 100 MB

Afterwards, inform us if the backup task is successful.

Kind regards.

Thanks for your reply! I am traveling the rest of this week, but will give this a try this weekend and report back.

I will await your update. Have a wonderful holiday!

Well, using your direction above, this worked the first time! The only thing I didn’t do as you described above was the exclude files > 200mb option. I have some embedded videos throughout a 20 year old blog that I didn’t want to try and root out, at least for the first attempt. It completed the backup successfully. This particular site is about 10Gb. Now I need to pull all the parts down to the new server and see if I can do the restore.

What do you think was the “one” thing that fixed it? It sure would be nice to work with one file instead of ~23. I may try enabling the combination into one file option to see if that works.

Your assistance is greatly appreciated.

Happy New Year,

Tom

Restore worked, sorta. Site came up, but theme sidebar wasn’t showing. Tried to change the theme and then the whole thing stopped working telling me a critical error had occurred. No amount of logging in or refreshing the page was successful. Had to restore the whole test bed from a backup. Back to the drawing board.

• This reply was modified 1 year, 2 months ago by tomfowler.

Hello,

For urgent situations, it is advisable to reinstall the theme once the restore task has been completed.

Alternatively, kindly send the debug information to our support email at support(a)wpvivid.com please? We will analyze it thoroughly to identify the issue. Thank you in advance for your cooperation.

To ensure efficient tracking of your thread, we kindly ask you to include the link to the thread in your email.

Kind regards.

Thanks for your engagement with this migration. This is a very old install (~20 years) and proved to be a challenge. I wound up using a database export/migration plugin only, and moving wp-content folder manually into an existing base install. I dropped all the tables and imported the sql into the vanilla database with phpmyadmin. And I still had issues with the theme (Arclite) and had to change to a new one. I think the combination of all these factors led to the failure of this plugin to “just work” (Hostgator, large site-10G, age)

I appreciate your help. Perhaps in the future I will try again now that I’m off Hostgator.