time to complete a payment

  • Resolved virtual03

    (@virtual03)


    2 years, 6 months ago

    Hi,

    is there a specific time to complete the payment? how long can a session last?

    best regards
    Daniel

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @virtual03

    The order’s lifespan is determined by your WooCommerce settings. You can specify how long a customer’s order will remain in the pending status before it’s cancelled.

    /wp-admin/admin.php?page=wc-settings&tab=products&section=inventory

    Stripe doesn’t have a concept of sessions. The payment is initiated on the checkout page and from there it’s either completed synchronously or asynchronously.

    Kind Regards,

    Thread Starter virtual03

    (@virtual03)

    no, I’m not concerned with order statuses but with the time after which the customer is forwarded to stripe. how long does the customer have to complete the payment? there was a payment recently that was canceled due to the time being exceeded.

    best regards
    Daniel

    Plugin Author Payment Plugins

    (@mrclayton)

    For local payment methods I believe it’s roughly an hour.

    Thread Starter virtual03

    (@virtual03)

    ok all right thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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