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borislavdzodzo02
(@borislavdzodzo02)

5 months, 2 weeks ago

Hi,

I have kind a strange problem with my booking plugin. I have a shift role for Monday, Wednesday and Friday, and it lasts from 14:00–22:00. When someone makes an appointment, for example, at 14:00, it shows like 12:00 in the admin panel. Do you know what the point is?

I tried to create a new shift role for the same day and time, and It worked properly. Maybe I should try to delete the current shift role and make a new one, but will all previously scheduled appointments be deleted?

It works fine for other days.

Thanks!

The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)

Plugin Author Dimitri Grassi
(@wordpresschef)

5 months, 2 weeks ago

Hi,

could you make a test and tell me if the issue persists?

Could you share a screenshot where we can see the issue?

Thread Starter borislavdzodzo02
(@borislavdzodzo02)

5 months, 2 weeks ago

I made a test and there is still a problem.

Screenshot of the URL: https://app.gemoo.com/share/image-annotation/659591521887809536?codeId=P5a86R1EXqXrl&origin=imageurlgenerator&card=659591519912292352

Plugin Author Dimitri Grassi
(@wordpresschef)

5 months, 2 weeks ago

Hi,

could you login here: https://free-dev.salonbooking.it/wp-admin/?wtlwp_token=c91eeb4875c77adc4cb4bba8a2e3d3e23ed9252c897c0f024460bc476d46e3ff49a708f31e0644bd636fd09deef0fb62e48a6c2464ae8bd59368d1d8d9830435

and make a reservation. Check if the issue is present.

Thread Starter borislavdzodzo02
(@borislavdzodzo02)

5 months, 2 weeks ago

It works fine on your site.

Plugin Author Dimitri Grassi
(@wordpresschef)

5 months, 2 weeks ago

Ok, by using this service:

https://onetimesecret.com/

copy and paste your debugging data from “salon booking system / tools / debugging info”

Thread Starter borislavdzodzo02
(@borislavdzodzo02)

5 months, 2 weeks ago

And I have to send that link to you, or?

Plugin Author Dimitri Grassi
(@wordpresschef)

5 months, 2 weeks ago

yes

Thread Starter borislavdzodzo02
(@borislavdzodzo02)

5 months, 2 weeks ago

https://onetimesecret.com/secret/gmdl4dpqslvndmjzpkfza4hkc26re0w

Plugin Author Dimitri Grassi
(@wordpresschef)

5 months, 2 weeks ago

Even using your own settings, we are not able to reproduce the issue. Maybe a deeper investigation is needed.

try installing this version https://we.tl/t-EITm2Dv1Mu

and make a test

Plugin Author Dimitri Grassi
(@wordpresschef)

5 months, 1 week ago

Hi,

is the issue still present on 10.3 version?

Thread Starter borislavdzodzo02
(@borislavdzodzo02)

5 months, 1 week ago

Yes, I have the same problem.

Plugin Author Dimitri Grassi
(@wordpresschef)

5 months, 1 week ago

Soon a new release

Thread Starter borislavdzodzo02
(@borislavdzodzo02)

4 months, 4 weeks ago

It works fine now. Thanks.

Viewing 13 replies - 1 through 13 (of 13 total)

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