• Resolved peterertl

    (@peterertl)


    After upgrade all my TILED Galleries are corrupted in AMP. All images has fault aspect ratio. Could anyone help me? There is a sample in link. All pictures was served responsive perfectly one by one before

    • This topic was modified 1 year, 11 months ago by peterertl.
    • This topic was modified 1 year, 11 months ago by peterertl.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @peterertl

    One thing I noticed right away with your site is that it loads over both http and https. This can cause the issue you’re having.

    It’s important to have your site load over HTTPS only for a few reasons. Firstly, HTTPS ensures that the data transmitted between your website and your visitors’ browsers is encrypted and secure, protecting sensitive information such as login credentials and payment information. Secondly, HTTPS is also a search engine ranking signal, meaning that sites that use HTTPS are generally ranked higher in search engine results pages.

    To correct this issue, you can force your site to load over HTTPS by following these steps:

    1. Log in to your WordPress dashboard.
    2. Go to Settings > General.
    3. Change both the WordPress Address (URL) and Site Address (URL) to use HTTPS instead of HTTP.
    4. Click on the Save Changes button at the bottom of the page.

    Once you’ve made these changes, your site should load over HTTPS only. However, please note that this change may affect your site’s functionality, as some plugins and themes may not be compatible with HTTPS. If you notice any issues, you may need to contact the plugin or theme developers for assistance.

    If you’re looking for a more automated solution, I would recommend using a plugin such as Really Simple SSL or SSL Insecure Content Fixer, which can help with the process of migrating your site to HTTPS.

    I hope this helps. Please let me know if you have any further questions or concerns.

    Thread Starter peterertl

    (@peterertl)

    I’ve had it set up like that for years. https://… everywhere. There will be no problem here. The fault must be somewhere else.

    Plugin Support Jen H. (a11n)

    (@jenhooks)

    Hi @peterertl, thanks for following up.

    It doesn’t look like Jetpack Boost is active on your site any more, and you’re now using a different optimization plugin. I

    f you’d like to continue trying to troubleshoot with us, can you confirm where on the sample page you sent us should be a tiled gallery? I can see standard (solo) images loading, but I’m not sure if that is a change you’ve made since you submitted this original support request. If you can let us know exactly what we should expect to see there (but is no longer showing correctly), that would be great. ??

    If you’d like to continue troubleshooting, here are a few things to try:

    • It looks like you’re using a different photo gallery plugin, in addition to Jetpack. Please try toggling that off to see if it helps.
    • Toggle off any other optimization plugins you’re using.
    • If the two things above don’t work, try toggling off all plugins except Jetpack products.
    • You can try clicking the “Regenerate” button on your Jetpack Boost dashboard in WP Admin to regenerate critical CSS.

    Let us know how it goes.

    Thread Starter peterertl

    (@peterertl)

    Hi Jen, problem was tiled galleries, not boost. but after experiencing AMP support, I decided to turn off AMP and optimize web in a different way. Thus, the problem of Galleries is closed for me.

Viewing 4 replies - 1 through 4 (of 4 total)
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