TikTok not a choice?

Hi Christy, thank you for your questions!

Could you please update to the latest version? There it should already contain the new X icon.

Regarding the TikTok icon, it is available here: https://www.ultimatelysocial.com/usm-premium/. It has many other cool features too and is really affordable ??

You have to pay for premium to get TikTok? What?

Apologies @christycauley, you’re right, it is included in the free version, I double checked. You can find it under question 1 on the plugin’s settings page.

I don’t know what I’m doing wrong. It’s clicked but nothing happens.

Chat is not working.

You mean you clicked on the TikTok icon, but it still doesn’t show? Could you please ensure that you saved your selections? Also, sometimes clearing of cache is needed. Could you please try that too? Does it show then?

They’re saved. Cleared cashe. Still nothing.

How did you place the icons under question 3 of the plugin?

in a widget

Okay, and widgets work fine on your site? If you place a text widget on your site, it shows to the text?

Hi @christycauley

The twitter icon you see in the head bar and footer of your website is not part of our plugin but it’s part of your currently active theme.

You should contact theme creator to resolve the issue.

If you wish to use our plugin in footer and header, you need to prepare template which uses our short codes.

Let me know if that resolves your issue ??
Thank you!