Tickets won’t connect with Stripe properly

  • Getting this error: https://snipboard.io/rMj20c.jpg

    Stripe doesn’t support your selected currency

    Unfortunately, Stripe doesn’t support payments in . Please try using a different gateway or adjusting your Tickets Commerce currency setting. You can see a list of supported currencies here.

    When I try to enter the signing secret, it won’t save: https://snipboard.io/PRfuMq.jpg

    My WooCommerce Stripe connection works fine. What the heck? Super frustrating…

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Darian

    (@d0153)

    Hi @ethan5150

    Thanks for reaching out, and my apologies for the inconvenience.

    It appears this is a bug in the front end with the UI saving the webhook secret key. We already have an internal bug ticket that will address this issue. While we don’t have an ETA, you’ll get notified here on this thread if there is an update and fix.
    ?
    In the meantime, please try adding the following code snippet to the wp-config.php file as a workaround:
    ?
    define( 'TEC_TC_STRIPE_SIGNING_SECRET', 'paste the signing secret starting with whsec_ here' );
    ?
    Replace?paste the signing secret starting with whsec_ here?with your Stripe secret key.
    ?
    It may still show in the UI as not saved, but it will work from the back end with the code snippet.
    ?
    Let me know how it goes.

    Regards,
    Darian
    —
    Internal Bug Ticket Reference: ET-1511

    I tried the above solution – and still getting this error message?

    Plugin Support Darian

    (@d0153)

    Hi @bjornproductionsinc

    Could you provide the version of the following? This will help me understand how your system is set up.

    • PHP
    • WordPress
    • The Events Calendar
    • Event Tickets
    • Theme
Viewing 3 replies - 1 through 3 (of 3 total)
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