Tickets not showing in front end in version 8

  • After upgrading to version 8, tickets were not showing on the front end. Error logs showed
    PHP Warning: Division by zero in /bla/wp-content/plugins/wp-support-plus-responsive-ticket-system/includes/admin/getFrontEndTicket.php on line 222
    I fixed this by changing line 204 from this
    if(!isset($filter_by_no_of_ticket_front))
    to this
    if(!isset($filter_by_no_of_ticket_front)||empty($filter_by_no_of_ticket_front))

    • This topic was modified 7 years, 10 months ago by driedinkgoo.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Pradeep Makone

    (@pradeepmakone07)

    Hi there,

    Thank you for creating this topic. This is known bug and can be fixed by settings too. Please go to Support Plus > Settings > Custom Filter FrontEnd and check all checkboxes in front of No of Tickets.
    This will be fixed in future updates too, but until then please use this workaround.

    We are also having a similar issue. Logged in users are unable to see or create new tickets. Just a blank page with number 0 shows. All the checkboxes in No of Tickets are already checked and unchecking them didn’t change anything.

    blank

Viewing 2 replies - 1 through 2 (of 2 total)
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