Tickets disappear when moving block on post or page

  • Resolved bc0123

    (@bc0123)


    1 month, 3 weeks ago

    Hi,

    Observing weird behavior when trying to create Tickets on a Post or Page directly.

    If you move the “Tickets” block while using the Gutenberg editor, all of the ticket’s seem to “disappear”, and the plugin becomes unusable until the next refresh of the browser. This includes moving the Ticket block into a Group. Tickets also appear to be removed from the list of All Tickets when this happens – or – if the tickets still exist, they become inaccesible via the Post or Page.

    This doesn’t appear to happen if you move the Tickets block via the Code editor.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support tristan083

    (@tristan083)

    Hi @bc0123 ,

    Thank you for reaching out.

    To help us better understand the situation, could you provide a screen recording of your process in moving the Ticket block?

    Apart from the above, could you also please provide the version of the following?

    1. PHP
    2. WordPress
    3. Event Tickets
    4. Theme and Version
    Plugin Support Darian

    (@d0153)

    Hi @bc0123

    I hope everything is going smoothly for you. I just wanted to touch base and inquire if you had the opportunity to review the response above as it has been some time since we last heard from you.

    Looking forward to your reply.

    Plugin Support Darian

    (@d0153)

    Hi there,

    This thread has been inactive for a while, so we’ll go ahead and mark it Resolved. Please open a new thread if any other questions arise, and we’d be happy to help.

    https://www.loom.com/edit/b1bc7bdeca8348a3a60d4815c6be4de0

    Reproduced @d0153 . Might be specific to being nested in other blocks. @bc0123 is that your experience?

    • This reply was modified 1 month, 2 weeks ago by eclev91.
Viewing 4 replies - 1 through 4 (of 4 total)
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