Tickets available isn’t same on Events page and event page

  • Resolved chapselle

    (@chapselle)


    11 months, 2 weeks ago

    Hi,

    I’m having issues with the number of tickets left. On the Events page where there are all the events, there is one less spot then when you’re actually on the event page and you want to get a ticket. The problem is that the right number is on the page that has all the tickets…

    Here’s a screenshot… Tickets left error

    As you can imagine… this is a big and urgent problem…

    Thank you for your help

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darian

    (@d0153)

    Hi @chapselle

    Thanks for reaching out. Let me help you with this one.

    It appears that there are currently three available tickets for purchase. I have checked both the events page and the single event page and have confirmed this information. However, if you are still encountering the issue on your end, this could possibly be due to caching. To resolve this issue, I recommend clearing the cache for any caching plugin or server-side caching you may have, and then retrying to see if the problem persists.

    See- https://theeventscalendar.com/knowledgebase/guide/caching-with-the-events-calendar/

    Plugin Support Darian

    (@d0153)

    Hi there,

    It appears that there hasn’t been any recent activity on this thread, so we’ll consider it resolved. However, if you have any additional questions or concerns, feel free to start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Tickets available isn’t same on Events page and event page’ is closed to new replies.