• Resolved verenacorsini

    (@verenacorsini)


    Hello everyone,

    At first glance, the site looks very good. Only the number of available tickets is missing (First error).
    Only when you come back from the event details page the available tickets or sold-out is displayed.

    What also happens when you return for the event detail page is that the design settings no longer displayed (Second error).

    Does anyone have any ideas on how I can fix the errors?

    Thank you so much in advance.

    Verena

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support tristan083

    (@tristan083)

    Hi @verenacorsini ,

    Thank you for reaching out. Please find my remarks below.

    At first glance, the site looks very good. Only the number of available tickets is missing (First error).
    Only when you come back from the event details page the available tickets or sold-out is displayed.

    I’ve taken a look at your https://eilter-kaeseschule.de/termine/ page, and I see that this events list is being generated by a third-party plugin — events-widgets-for-elementor-and-the-events-calendar. The page that displays the available tickets is https://eilter-kaeseschule.de/events/, which is the default calendar page that the plugin generates. This page is also the page that users get directed to when going back after looking at a single event page (or event details page).

    What also happens when you return for the event detail page is that the design settings no longer displayed (Second error).

    This one is also related to the above, which is due to the “calendar” page being generated by different plugins.
    Plugin Support Darian

    (@d0153)

    Hi there,

    It appears that we haven’t heard back from you in a while, so I’ll assume that the matter has been resolved. If you need any more help, feel free to start a new thread and we’ll be happy to assist you.

Viewing 2 replies - 1 through 2 (of 2 total)
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