Tickets are not showing up

If you go to My Tickets > Settings, is ‘Posts’ highlighted in the list of enabled post types?

Yep. Perfectly highlighted.

Are you using any page builder plug-ins or a theme with a page-builder integration?

Yes I am

https://siteorigin.com/page-builder/

Thanks

For clarity, is the problem that you can’t see the ‘Add to Cart’ form on the front-end, or that you can’t see the panel to configure tickets in the admin?

If it’s the admin, is the My Tickets panel available as an option in your Screen Options?

Good question.

I cannot see the “Add to Cart” from the front-end.

The panel to configure tickets are visible in the post, page, or any other type of posts that I chose from the admin setting.

Hope that helps

Can you send me a link to view a page where the form should be visible? There’s a good chance that this is tied to your page builder software, but it would help to see an example page.

You can disable the page builder to see what the page looks like without it, and whether the form shows up, but this will break the layout and content for any page where you’ve used the page builder.

There you go

https://www.dbctx.org/2016/10/05/test-ticket/

And I just realized I don’t have any page builder plugins installed. (Was thinking of a different website. My apologies)

Thanks again

Well, that’s helpful. I can’t see any reason that this wouldn’t be showing up for you; can you provide a screenshot of the My Tickets settings for this event? If you’d rather share it privately, post a support ticket from the Help form built into the plug-in.

Best,
Joe

There ya go

https://www.dbctx.org/wp-content/uploads/2016/10/screen1.png

https://www.dbctx.org/wp-content/uploads/2016/10/screen2.png

https://www.dbctx.org/wp-content/uploads/2016/10/screen3.png

Your ticketing information shows that there are 0 tickets available for purchase; if there are no available tickets, the form won’t appear. You’ll want to change those to a more appropriate number.

(rolling eyes) Duh!!!!!! My bad!

It shows up now
https://www.dbctx.org/2016/10/05/test-ticket/

However, the $$$ is apparently white. Where may we tweak the CSS for that?

Thanks

That’s probably a plug-in conflict from another plug-in; I’d suggest adding a custom CSS plug-in to edit that. My Tickets doesn’t provide a method for editing CSS. You can also add a file named mt-cart.css to your theme directory under /css/mt-cart.css to replace the default styles entirely.