ticketID in url

  • Resolved support27

    (@support27)


    5 years, 11 months ago

    I would like for ticket url’s to show up as /ticket/%ticket_id% (%ticket_id% doesn’t seem to exist). right now it always shows the slug of the ticket as /ticket/%ticket%

    I have tried setting it to /ticket/%post_id% using permalink manager but to no avail.

    any ideas?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author melliesou

    (@melliesou)

    Hi @support27,

    To confirm, you want to show the ticket id number in the URL instead of the name/slug?

    To do that, please go to the Awesome Support settings, select “Advanced”->”Ticket Topic Slug” and set the value to “ticket id”

    I’ll mark this as resolved, but if there was a different case you needed, please reply and I will review.

    Thread Starter support27

    (@support27)

    duh… thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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