ticket url not populating

  • Resolved rbodapati

    (@rbodapati)


    5 years, 3 months ago

    in the e-mail notifications
    the ticket URL is not populating properly
    it is getting cut
    ?support_page=open_ticket&ticket_id=3&auth_code=4VcAUXSwaz

    i see that the {ticket_url} is being used in the forms
    but it is not working

    what could be wrong

Viewing 1 replies (of 1 total)
  • Plugin Contributor Nikhil G

    (@nsgawli)

    Hello @rbodapati,

    Please follow the below steps:

        Create a page having shortcode [supportcandy].
        Goto Dashboard > Support > Settings > General and in Support Page setting, select the support page which you have created in the first step.
Viewing 1 replies (of 1 total)
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