Ticket status on an extra page?

  • Resolved furuba

    (@furuba)


    6 years, 7 months ago

    Hello,
    I would like to put the ticket status on an extra page.
    How about the shortcode?

    If I use the css code: // CSS to hide existing existing tickets
    .support_option_choose {
    display: none;
    }

    I hide the button. But how do I pack the table on an extra page?
    When I enter the code: [wsdesk_support display = check_request] I only have the two buttons. I just want to have the table for the ticket status.

    best regards

    • This topic was modified 6 years, 7 months ago by furuba.
    • This topic was modified 6 years, 7 months ago by furuba.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter furuba

    (@furuba)

    Wow … other questions are answered here. Older questions or about me the new questions … but my question is omitted here … sad

    • This reply was modified 6 years, 7 months ago by furuba.
    • This reply was modified 6 years, 7 months ago by furuba.

    Hi,

    We have not ignored your query. We needed to check the feasibility with our developers. That is the reason why the reply is delayed. We have passed this request to our developers and we are waiting for their reply.

    We will reply to your query in the ticket that you have raised through https://wsdesk.com/support/ once we get an update from our developers.

    • This reply was modified 6 years, 7 months ago by wsdesk.
    Thread Starter furuba

    (@furuba)

    Many Thanks. Was just funny to see that all questions are answered just not mine. I’m sorry.

    Hi Jessica,

    The check existing request shortcode is only for the premium version. In the basic version if you use the check request shortcode, then you will see 2 buttons. But, in the premium version, if you are using the check request shortcode, you can see one submit request button and existing tickets. Please see the screenshot attached.https://snag.gy/Mhmtj3.jpg

Viewing 4 replies - 1 through 4 (of 4 total)
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