TICKET IS SHOWING ALL TO ALL AGENTS

  • vwcpakistan

    (@vwcpakistan)


    12 months ago

    DEAR TEAM,

    I AM FACING THE PROBLEM IN WP SUPPORT PLUS THAT, IN FRONTEND OR BACKEND; ALL THE TICKETS ARE SHOWN TO UN ASSIGNED AGENTS. FOR EXAMPLE WE DIDN’T ASSIGN ANY AGENT LIKE; I DIDN’T ASSIGN JOHN TO THE TICKET NUMBER 1002 AND 1004 BUT WHEN I LOGIN FROM JOHN’S ID AND OPEN SUPPORT PLUS THE TICKET NUMBER 1002 AND 1004 IS SHOWING. I DONT KNOW WHY PLEASE HELP

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