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  • Plugin Author videowhisper

    (@videowhisper)

    Tickets are answered depending on availability, time zone, working hours (variable), working days (not including common non working days like Christmas, New Year and sometimes weekends), unavailability of approprite staff due to special situations, steps required to address the inquiry (testing, setups, research, development). In conclusion tickets can be replied from minutes to multiple hours or days later and exact time also depends on inquiry.

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