Ticket File Upload Not Mapping

  • Hello.

    I have a WP website, using Contact Form 7 forms. I also have the CRM Perks Hubspot/Contact Form 7 Plugin. The form accepts file uploads. I have it set up so the file upload gets added to a ticket. However, I don’t see the file anywhere in Hubspot.

    I spoke to Hubspot support, and they said to reach out here:

    “Gotcha. It looks the file upload is not being popped up on HubSpot’s end due to a mapping error on Contact Form 7 and WordPress’ end. I would reach out to WordPress plugin support by following the link below, as they will be the best fit to answer these questions!
    – Integration for Contact Form 7 HubSpot Support”

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor sbazzi

    (@sbazzi)

    Hey @paujur,

    I hope all is well, feel free to reach out on our website at crmperks.com and send along the log and screen shots so that we may investigate.

    Thank You – Sam

Viewing 1 replies (of 1 total)
  • The topic ‘Ticket File Upload Not Mapping’ is closed to new replies.